Latest News from the Upstock team
Improvement

Tips for managing orders over the Christmas holidays 🎄

Linda avatar
Shared by Linda • November 12, 2024

Christmas is coming up fast and it's good to be ahead of the game when planning for any well-earned breaks you'll be taking this year.

If you use standing orders you'll want to pause these on your non-trading periods - we've made that easier to do in recently releases.

Check out this article for more tips on managing orders over the holiday season.

Improvement

Two new columns in the Orders Export Report

Linda avatar
Shared by Linda • November 05, 2024

We now include two new columns in the Orders Export Report: Tracking, and Fulfilment Group. So if you're shipping goods with a tracking number, or want to know the Fulfilment group then we've got you covered!

Improvement

October wrap-up of small improvements

Linda avatar
Shared by Linda • October 30, 2024

Here are the small-but-mighty improvements we've made to Upstock during October:

  • We'll only push an invoice/sales order if you were connected to an integration when the Upstock order was created
  • We'll create order errors if you are temporarily disconnected, to let you know the orders that weren't/won't be sync'd to your integration
  • New suppliers who are connected to a 3rd-party integration can select which customers to import. Learn more.
  • If you don't need to see Price mismatch warnings, you can have them turned off - ask the team to help you with this.
  • If you're printing packing slips as double-sided, you can now choose an option that will insert blank pages as needed so packing slips remain separate.
New feature

AI-assisted orders! 🎉

Linda avatar
Shared by Linda • October 24, 2024

Forward your customer orders to Upstock and we’ll automatically create an order with the details filled in. If you manually enter orders this feature will save you a ton of time!

Improvement

You can now receive daily payouts from Stripe!

Linda avatar
Shared by Linda • October 24, 2024

If you use our payments feature and you'd prefer daily payouts from Stripe, chat with the team to get set up. This is a paid add-on to your Logistics plan.

If you'd like to learn more about Payments, check out this article. And to dig into reconciling your payouts, you'll find this article is super helpful.

New feature

You can now manage your own Quick add products!

Linda avatar
Shared by Linda • October 24, 2024

This feature was released a few months ago, before we started making these news posts - so we thought it would be good to highlight it here.

Previously Quick add products were managed on your behalf by the Upstock team, but now you're able to do this yourself in the app! 🎉

Go to Settings > Quick add products to manage your products.

New feature

Courier integrations now available! 🎉

Linda avatar
Shared by Linda • October 23, 2024

Now you can create courier tickets with one click!

You can connect to eShip (NZ Post), DHL Express and Starshipit directly from Upstock.

Connecting to Starshipit gives you access to 60+ couriers, including many common providers in Australia and New Zealand.

Improvement

Now you can display Quick add products either by their name or their code 🎉

Linda avatar
Shared by Linda • October 23, 2024

If you use Quick add products to easily add freight or fees to orders, you can now choose between having them show the name or product code.

Improvement

Sample store improvements

Linda avatar
Shared by Linda • October 21, 2024

We’ve made some important changes to the way free samples work. Here’s what has changed:

  • Sample requests are now part of a customer invite to trade
  • More flexibility around what you send and whether you want to charge for freight
  • Improved promotion of your products
  • Direct communication with the customer

Improvement

Now you can remove buyers from your list of customers!

Linda avatar
Shared by Linda • October 10, 2024

If you are no longer trading with a customer you can now delete them yourself - no more having to ask our team to do this for you!

Go to Customers > choose customer > Settings > Remove customer. You'll be asked the reason why you are removing them in case our team need to follow anything up.

All your current and past orders with them will remain visible, and you'll be able to change their status too.