Christmas is coming up fast and it's good to be ahead of the game when planning for any well-earned breaks you'll be taking this year.
If you use standing orders you'll want to pause these on your non-trading periods - we've made that easier to do in recently releases.
Check out this article for more tips on managing orders over the holiday season.
We now include two new columns in the Orders Export Report: Tracking, and Fulfilment Group. So if you're shipping goods with a tracking number, or want to know the Fulfilment group then we've got you covered!
Here are the small-but-mighty improvements we've made to Upstock during October:
Forward your customer orders to Upstock and we’ll automatically create an order with the details filled in. If you manually enter orders this feature will save you a ton of time!
If you use our payments feature and you'd prefer daily payouts from Stripe, chat with the team to get set up. This is a paid add-on to your Logistics plan.
If you'd like to learn more about Payments, check out this article. And to dig into reconciling your payouts, you'll find this article is super helpful.
This feature was released a few months ago, before we started making these news posts - so we thought it would be good to highlight it here.
Previously Quick add products were managed on your behalf by the Upstock team, but now you're able to do this yourself in the app! 🎉
Go to Settings > Quick add products to manage your products.
Now you can create courier tickets with one click!
You can connect to eShip (NZ Post), DHL Express and Starshipit directly from Upstock.
Connecting to Starshipit gives you access to 60+ couriers, including many common providers in Australia and New Zealand.
If you use Quick add products to easily add freight or fees to orders, you can now choose between having them show the name or product code.
We’ve made some important changes to the way free samples work. Here’s what has changed:
If you are no longer trading with a customer you can now delete them yourself - no more having to ask our team to do this for you!
Go to Customers > choose customer > Settings > Remove customer. You'll be asked the reason why you are removing them in case our team need to follow anything up.
All your current and past orders with them will remain visible, and you'll be able to change their status too.