Great news! If your products in Unleashed include notes, we now automatically pull them through to populate the product descriptions in Upstock — but only for products that don’t already have a description in Upstock.

This feature is enabled for all new Unleashed integrations starting April 2025. If you’re using an earlier connection, simply reach out to our team, and we’ll get it activated for you.

If you use Payments you'll be stoked to learn that you can now download a CSV of your Payout Summary!

Go to Reports > Payouts report > View > click on a report > Export to get started.

For more information about reconciling payments:

You may not realise that you can actually manage your team members directly in Upstock, without having to go through support!

In the menu on the left you'll see Team, which is where you can add and remove team members.

You can also make changes to your own user account. Click the button below for more info.

Over the next few weeks we'll start rolling (!) out our new shopping cart to buyers on Upstock.

Nothing will change for you in how you receive and process orders, but it's good to know how things are changing for your customers.

We've made a help article for you to learn about this fab new feature, with screenshots and lots of information about what your customers will see.

Here are some of the smaller things we've been working on this month.

• Better error messaging for Cin7 Omni connections.
• When filtering orders, selection checkboxes are now cleared after the filter has changed.

You can now turn off notifications for connection requests! If you don't need to know when buyers send an invitation to trade then you can mute those notifications for yourself by going to the bottom left menu and choosing Notification settings.

The option is called Invites from new customers.

Turning off these notifications for yourself does not turn it off for everyone in your business, so the people who need to keep getting the notifications will still do so.

With standing orders, there may be times when you need to start processing an order before the customer review period finishes. You do this by approving the scheduled order.

Ideally this should be done with the customer's knowledge as it will reduce the amount of time they are able to make changes to the order, but this can be super useful - for example, around public holidays if you need to adjust your production schedule for a few orders without pausing all of them.

You now have more flexibility about when card payments are collected from customers.

This means you can time payments to match your customers' payment terms, and helps you keep cash flow steady and predictable.

To get started, go to Settings > Payment terms.

Need to take a break? Our latest update lets you pause standing orders and set a date for them to automatically resume—perfect for planning around holidays, seasonal breaks, or changes in production.

Instead of canceling and recreating orders, you can temporarily pause them with a single click. Just choose when you’d like them to restart, and we’ll handle the rest. It’s a simple way to keep your workflow smooth while avoiding unnecessary admin.

This feature is live now, so you can start using it today. Give it a try and let us know what you think!

Suppliers with an accounting integration like Xero, MYOB or Quickbooks now have greater control over invoice dates: both the date the invoice is created, and the date the invoice is issued.

This gives you more flexibility for your invoicing, and by having it as part of the Payment Terms, means you can create different settings for different groups of customers.

Go to Settings > Payment terms > Invoice options to set this up. For more detail, click the button below.